How to cancel Microsoft 365
Personal: $9.99/mo
Fastest wayGo to account.microsoft.com/services/microsoft365, sign in and select Cancel subscription.Go to account.microsoft.com/services/microsoft365 and sign in with the account that pays.
Select Cancel subscription (it may say Upgrade or Cancel).
Read the Please review section at the top; it may suggest cheaper options.
At the bottom, select I don't want my subscription.
Paying through Apple? Then Apple bills you. Cancel in Settings → your name → Subscriptions instead.
Bought through Google Play or a retailer such as Amazon? Contact them to cancel or ask for a refund.
Microsoft 365 prices now (US)
- Personal+$3 · Jan 2025$9.99/moor $99.99/yr
| Before Jan 2025 | $6.99 |
|---|---|
| Jan 2025 | $9.99 |
Common questions
- What happens to my OneDrive files?
- Your cloud storage drops to the free 5GB. If you're over it, you can't upload or sync new files or send and receive Outlook.com email, and after 6 months Microsoft may delete your OneDrive files.
- I see Turn on recurring billing instead of Cancel. Why?
- Your subscription is already set to expire. You won't be charged again and can use it until the end date.
- Can I get a refund?
- Not every cancellation is refunded. Microsoft checks eligibility after you cancel.
- Is there a cheaper option?
- Paying yearly, at $99.99/yr for Personal, costs less than twelve monthly payments of $9.99/mo.
Also cancelling?
Sources
Prices: pureinfotech.com
Cancel steps: Microsoft Support: Cancel a Microsoft 365 subscription