What's the cancellation deadline?

11:59 PM PT, five days before your next scheduled delivery. HelloFresh can't cancel a box after that cut-off, and you pay for orders already processed.

What happens to my credits?

Most credits, including referral bonuses, promotional offers and credits from customer care, are removed when you cancel. The cancellation summary shows how much HelloFresh Cash you'd lose.

Can I come back later?

Yes. Log in and use the Reactivate button; you don't need to go through checkout again.

How to cancel HelloFresh

Checked November 2026 · 1 min read

Fastest wayLog in on hellofresh.com, open hellofresh.com/cancellation and follow the prompts, by 11:59 PM PT five days before your next delivery.

Log in to your HelloFresh account on hellofresh.com.
Open the cancellation page, hellofresh.com/cancellation (HelloFresh's help center links to it).
Follow the prompts. A summary screen shows how much HelloFresh Cash you'll lose.
Finish by 11:59 PM PT, five days before your next scheduled delivery.

Only need a break? Skip a week instead: My Menu → pick the delivery day → Edit Delivery → Skip This Week.

Common questions

What's the cancellation deadline?: 11:59 PM PT, five days before your next scheduled delivery. HelloFresh can't cancel a box after that cut-off, and you pay for orders already processed.
What happens to my credits?: Most credits, including referral bonuses, promotional offers and credits from customer care, are removed when you cancel. The cancellation summary shows how much HelloFresh Cash you'd lose.
Can I come back later?: Yes. Log in and use the Reactivate button; you don't need to go through checkout again.

Sources

Cancel steps: HelloFresh Help Center: How do I cancel my subscription? (Account Management)

Common questions

Also cancelling?

Sources